Cochran Heating & Air

Spoke with the owner prior to coming out. He was very nice and made me feel very comfortable using his company. When the service man Jacob arrived he asked what issues I was having. Then he determined what was wrong and made me aware of the repair and cost before fixing my unit. He was very nice and professional. I will be sure to call them next time I have a problem and will definitely tell my friends. I'm on a fixed income and they were very fair to me.

We called as the a/c had not been working for several days and Sean came out within a day. He quickly identified the issue, was very professional and explained everything so well. Could speak highly enough of Sean he was amazing. Highly recommend!

I have done business with Shawn for 20 years and trust him. First ac unit he put in was still going strong 18 years later when we sold the house. Several friends use him with good results.

After receiving a flyer in my mailbox, I contacted Cochran. Not only did the person on the other end of the phone explain that they could not service Suwannee, GA—even though they delivered a flyer to my mailbox—she explained they could not service my home that day anyway. When the flyer clearly states "Call Today! Service Today!" (see attached photo). I can't attest to this company's service or value, but it is clear they put out false advertising and make claims they do not back up. That's not only irritating when you need prompt service for a malfunctioning air conditioning unit, it's enough to think twice about using them regardless.

Would never do business again with this company.