Coldmasters Temperature Control

Deb who runs the service department is the absolute best! I had the BOH inspecting my restaurant when it was so hot out! I needed ice in the worse way and Deb was able to get a service tech there right away! I’m just a small customer compared to super markets and large facilities! She is the best hands down. Thank you Deb Jon Coffee and Cream

I’m not a customer but the driver of one of their vans drives very recklessly and almost rear ended me and another vehicle in the rain on the highway. An older man. I called the business to let them know, and the woman hung up on me. Dangerous, reckless drivers and poor customer service when taking criticism.

Reckless driver on 146 North Saturday 11/23/24 going 80mph in pouring rain tail gating multiple cars. I called to report the van to them so they could tell him to calm down and they hung up on me. So here’s the review maybe they’ll listen going forward.

I’m not a customer. However my family and I were almost hit by one of the drivers and he proceeded to fully stop his truck and block us in the parking lot. He then said to pull into the next parking lot so he could “break my jaw in” because I was honking my horn at him so he wouldn’t hit us. Was followed by a bunch of nonsense and swearing. Spoke with representatives from the company and they were just as shocked as us and were working on this situation. I’m sure this is just an unfortunate situation and a poor hire. I have no knowledge on how the actual service is but I’m sure it’s a great local company minus this one technician. I do feel the need to share this with everyone though.

Our bakery lost AC and our buttercream was melting! All the other places I called either didn't call me back or it was going to take a week and half to get out to me. Coldmasters came out late that day, checked it, ordered the items to be overnighted and we're back in 48 hours to fix it! Fantastic personnel to work with both on site and in the office! And it was a lot less than I was expecting!