Colley's Pools & Spas - Clarence

Stopped by colleys at the fair when the great deals caught our eye. Steve was a great salesman, showed us all the options, but was not pushy at all. We were going to think about it but came back 10 mins later and bought a Marquis vegas elite hottub. We were told it should arrive early November. 3 weeks later, we were told it came in and had it delivered by eric 3 days later. Eric was on-time and set up the hottub where we wanted and explained everything we were reponsible for. A couple of days later we had an electrican hookup power, and i connected the hottub to my phone. We love our hottub and its convenient to be able to setup schedules and check if it was left running just by looking at phone.

I went there at 4:30 on a Weds. 7/2. Sign on the door said it was open till 7. There was no one there. Lights were off, doors were locked. No sign on the door saying out to lunch or in the bathroom come back in 15 mins. I had to go to Leslie's down the street

Colley’s Pools & Spas modified my pool cleaning system in May 2024. The modification involved changing from a chlorine to an ozone pool system and re-plumbing the connections. A month later, the connections started leaking. I called the company. The company representative said that they would pass the issue to the service department. I waited for a week or two without any calls from the company. Then, I made another call. This time I was connected directly to the service department. They told me that it had been more than two months since the installation, so now there was no warranty, and I needed to pay to fix it. Before the installation, I requested a quote from the company for the pool system upgrade. The quote was provided via email. However, after the upgrade was performed, the techn

Excellent service and had our parts we needed in a clutch. Thank you!!

Wow! Amazed that they have plenty of sales people to give one on one help, free shipping and I compared price with both Home Depot and Lowe's. For the tub, shower unit we bought the price was considerably lower here!