Colorado Pools & Spas Inc DBA Colorado Pools Unlimited

Preston Elliot has installed our liner beginning to end. He removed old liner, cleaned or repaired the lagoon shaped pool, measured the area and ordered our new liner. It’s a detailed install and he was diligent in making sure there were no mistakes. He was always on time or early. He called before coming by every time and our faith in him gave us a beautiful new liner given all details.

If I could give less than one star, I would. I watched their employee hit my garage door, damaging it, which required that one of the panels be replaced. Although they agreed to pay for the replacement of the panel, the entire door has to be repainted because the panels only come in white and the garage door is painted black. They ignored my repeated requests to reimburse me for having to have my garage door painted, which will cost me $443, all because their employee hit my garage door. Not only that, their employee did not report it to them, and if he did, they did not reach out to me. When I reported it to them, I was verbally berated for "not reporting it quickly enough" for them. Their office manager is also extremely rude, so I fired them. Do NOT work with this company.

I can not say enough great things about these guys. My spool cover broke (snapped rope) and when they got in there is was CLEARLY installed wrong by another company. These guys were here A LOT longer than they originally had thought, and STILL honored the original estimate. Jeffery and Frank were so great, courteous and professional. Plus my dog loves them! I was referred by a buddy that uses them for his pool and I’m SO glad I found them!

I would highly recommend Colorado Pools Unlimited to anyone in need of excellent pool maintenance service. They came out immediately and were able to find and fix a leak in our in-ground spa quickly and efficiently. The previous company we were using kept telling us that the water loss was "normal" due to evaporation, and not to worry about it. Meanwhile, we were losing a sizable amount of water due to a leak! After the repair, the weekly water loss slowed dramatically, and can now be attributed to just normal evaporation.

I went with this company because of a personal referral, in spite of the fact that they were $60,000 more to build the exact same pool as the company I'd planned to go with. Pros: On the whole, the pool looks nice. Cons: Cost was not competitive. This company doesn't do design work ... they literally used their competitor's design (complete with 3D video) and then made a cheap graph paper drawing. Communication was atrocious. I had to reach out over and over for months to get any updates on scheduling or progress, and updates were usually wrong; then guys would just show up at the house to work. Workmanship: Plaster was shot all over the back of my house and we had to pay to have professional window cleaners and have the whole back repainted. Contract: All work was not completed. M