Comfort-Air Engineering & Primo Plumbing

Karim and hunter were absolutely amazing. The showed up and quickly got to work right away. They located the problem and made the repair look easy even through it was not. They cleaned up nicely and I would 100% recommend them to any of my friends and family! Thank you Primo Plumbing!

I always use Primo Plumbing for my businesses plumbing but i dont know anymore. Before they would send out the estimate/quote for jobs that i needed to get done but now they take forever to send the estimates and when i call they always say "let me transfer you to Austin he is the one doing the estimates" but he takes forever to send me the estimate for the job. It has been at least a week, and im still waiting for the estimate. I dont know what changed, but it is ridiculous that we have to wait so long for a job estimate. Communication is bad, he does not even return phone calls. He can at least let me know that he is still working on our quote or something. I bet if i call George plumbing or will fix it or shafers plumbing i will get the estimate quicker.

Grace is a great leader and cares deeply about Primo! After some mis-communication she reached out to clear up some things and while I already got my repair done elsewhere I appreciate their approach.

Everyone at Comfort Air /Primo Plumbing is friendly and professional. I have used them on several occasions to install and/or service: a series of April Aire filters, UVC lights, multiple AC units (service), multiple plumbing and RO fixtures, a whole house water softener and whole house water filtration system… and I’ve never regretted choosing them. Everyone on their staff from the office staff…sales team…AC service … to the plumbing crew was fantastic…professional, respectful, courteous, and kind. I highly recommend Comfort Air Primo Plumbing (10 out of 5 stars)!

I had a great experience with Comfort Air for my home AC repair. Robert, the technician, was extremely knowledgeable and took the time to explain everything to me in detail. He walked me through the issue and discussed all my options. His professionalism and patience were greatly appreciated, and I never felt pressured into unnecessary repairs. The service was prompt, thorough, and reasonably priced. I highly recommend Comfort Air and will definitely call them again for any future HVAC needs!