Comfort Service Heating & Air Inc

From initial contact to completion of the job (Central Air Full cleaning) they were fantastic! We recently bought a house in the area, and the AC hadn't been serviced for a long time and the ducts and unit were very dirty. We contacted Comfort Service Heating & Air from out of state and scheduled the service for when we would be in town so timing was critical. They were very knowledgeable and accommodating and the service was performed with professionalism and attention to quality. Our equipment and air are the better for it!!

This reflects several years of reliable PM checks after a new install. The service techs have always been prompt and provided excellent service. When I wanted a "premium efficiency" heat pump that others would not quote, these guys were able to supply me with exactly with what wanted. Lots of thumbs up, I'll continue to do business with them and recommend to friends and co-workers. It's a few years later now, still 5 stars. Last year when the outside unit failed, it was replaced at no cost to me with the lifetime warranty.

Excellent customer service! Kelly was our contact in the office, she helped make arrangements for accessing the property and followed up after to make sure we were satisfied with the work. The gentlemen that showed up on site for the installation were considerate of our working office environment, polite and moved quickly to get the job done. I highly recommend them!

Services were conducted in a professional manner. There was a misunderstanding, on our part, re: pricing. Overall we were very satisfied. UPDATE: Following our clean "Bill of Health" on 8/16/2021 which we paid $190.00. One month later the system stopped producing cold air and Comfort was again contacted. They dispatched a technician the diagnosed a reversing valve failure, and the part would need to be ordered. For this visit wa were charged $69.95. Ten days later another technician paid us a visit. He looked into the "failure" and found the reversing valve was not the problem, it was a leaking tube near the reversing valve. He repaired the leak. We paid an additional $210.00 for this visit. We were disappointed with the fact that none of the money we spent on the system check or the misdi

Great experience all around. Comfort Service has done both commercial and residential work for us and are very professional in both areas. The service call for AC maintenance was timely, great communication and the tech Mark was thorough, informative and personable. Highly recommmend!