Cook Termite & Pest Service

Everyone is nice, especially the lady that answers the phone, but I paid nearly $200 for roach control and I barely had any roaches because I had been baiting myself, keeping them under control. After the service, I stopped baiting, assuming the problem would be taken care of, but nope. Bam - less than a month and the problem has worsened so when I called to have them come back out, they wanted another $60. I called another company who told me if they're German roaches (which I believe they are), they should come out every week. This place probably should've known that and scheduled it more often at a lesser per-visit cost, but nope. Therefore, 2 stars. Should be 1 but their customer service is decent. Maybe they work for other people, but not for me. I went with another local service

Employees need to wear a mask when entering a person’s home during COVID. We have no idea where they have been before entering our home.Have they been to someone’s home who has COVID ,or does the employee have the virus. Be considerate.Receptionist is very “pushy” trying to schedule appts . I almost dread answering her phone calls

Hired them to exterminate roaches at my house. It did absolutely no good. Whatever they use in the way of chemicals to kill pests does not work at all. Completely not satisfied with this establishment.

Reckless Drivers in their vehicles. This truck ran the stop sign on Clinton Raymond road on Feb 2 @ 7:45am. ALL drivers beware!!!

Locally owned, family oriented pest services. They do an excellent job!