COOL AID A/C SERVICE, CORPORATION

Chris and his team are amazing. Chris was upfront with his pricing and unlike many places he puts in the extra effort to build a custom solution. He never once ignored a question and made sure I understood the pro's and con's to the options he gave me. His install team was top notch, customer service oriented, and you could tell they cared about doing the job right. They asked questions about where we wanted two new air intakes installed and gave advice not only on where they thought they would look the best, but asked us if we would be able to get the filters changed in the new locations. They did a full install of a condenser, air handler, and moved our drain line to a new location in addition to adding the new intakes. They showed up 15 minutes early and finished the job in about 5 h

They were great! My a/c quit blowing air and developed frost on the outside line overnight, so I called them first thing in the morning. They scheduled an early afternoon service call for me, but then texted me 2.5 hours early to say they were on the way, yay! Adam and Drew got to work quickly after hearing what the issue was, and pinpointed the problem immediately. They had to go get the part since it's not something that's the same for every unit, and when they returned they installed the new part and tested to make sure everything worked as it should. The price was really good, too, although I didn't find that out until later. The only thing I would change about my interaction with Cool Aid is I would have liked to know what the price would be up front, once they knew what was wrong

I called because our AC unit wasn’t cooling or heating. They had a technician out to us within 3 hours of when I called. Kevin and Alec, the techs, were very thorough and knowledgeable. They took the time to explain everything to us. They were able to fix the issue same day at a very reasonable cost, and we couldn’t be more thrilled. We will definitely be using Cool-Aid for all of our future AC needs!

Very thankful we chose Cool Aid A/C Service! We had a bad experience with a different company and needed someone to come in and fix their mistakes. They were very knowledgeable and explained it clearly, so I could understand the problem. I will absolutely use them again!

We finally bit the bullet and got a new AC/furnace system. We contact several companies for quotes. Cool Aid was by far the best, fair, and reasonably price quoted for both a 3.5 and 4 ton unit American Standard. Good communication and fast response with Chris. Rene and the service team came out did the removal of the old unit and install in about 4 hours. We’re summer ready for this FL heat.