Cool Air USA

Cool Air USA is the best HVAC company bc they perform top rate services at reasonable prices. Their technician, Michael D, is an expert. He created a return box using wood and cleaned the AC coils, both of which required a deinstall and reinstall of my AC. He also replaced a defective duct in my attic. Michael was knowledgeable, professional, and efficient. I am so happy that all came out great. I would recommend this company.

Update 01-22-2026 – After submitting this review, I was contacted by Cool Air USA about my concerns which led to an immediate appt by a different crew to do a re-install. I was informed that the original existing concrete slab was a poured slab that could not be replaced. The A/C unit was removed, and the concrete pads were replaced after leveling out the ground. The new pads were placed much closer to the house and were of a more appropriate size. The ductwork under the house remained the same but this time was secured at the exterior wall opening. Custom insulated connecting ducts were created to cross connect to the A/C, then enclosed by a new custom metal shroud. This was a FAR more professional installation than the original. Many thanks to Cool Air USA for reaching out and cleaning u

24/7 service. Great management, technicians show up on time, respect my property and very communicative. I purchased a unit from them after a semi annual service. They are trustworthy and I would recommend them. Thank you TEAM!

I paid in full for a new HVAC installation in July, and the system failed the City inspection Aug 4th. The technician scheduled to fix the deficiencies in Aug 8th never showed, and after that, Cool Air didn’t reach out to reschedule for almost three months until I emailed them a week ago. We finally set another appointment for today, Nov 22nd (9am–noon), and the technician no call/no showed again. Two missed appointments, zero communication. At this point it doesn’t appear the company has any intent to correct what they did wrong. Very unprofessional and extremely disappointing experience. Unfortunately I cant recommend this company.

⭐️⭐️⭐️⭐️⭐️ I couldn’t be happier with the service I received! We needed to move an AC vent and the team worked diligently to make sure everything was fixed and running perfectly. They were professional, thorough, and never cut corners. They even provided feedback on where the best place to position the vent. By the time they finished, my home was cool, clean (yes thru clean upa after the job was done), and everything was explained clearly to me. Their dedication and customer service were outstanding. I highly recommend them to anyone who needs reliable, hardworking, and trustworthy AC repair.