Cool Now Solutions

★☆☆☆☆ Extremely Disappointed — One Month with No A/C in the Middle of Summer I rarely leave reviews, but this experience has been incredibly frustrating. It’s been over a month since I submitted a repair request for my broken air conditioning, and my issue is still not resolved. In the middle of a hot summer, living without A/C has been miserable — and dangerous. Every time I call, I’m told something different: “We’re waiting on parts,” “The technician will call you,” “It’s scheduled for next week,” — but nothing actually happens. They keep postponing or rescheduling the repair with no real updates or urgency. This is exactly the kind of situation I bought appliance insurance to avoid. Instead, I’m left sweating in 90+ degree weather while they drag their feet. I’ve had to spend extra m

This company pick and chooses when to answer their phone. They came out to service my A\C with my home warranty but told me it didn’t cover Freon. That didn’t make any sense since I also paid a deductible for them to come out so at that moment I wasn’t going to just going to pay because the service provider said that. While I was on the phone with my service provider. The man left before letting me know he was leaving my property. My door was halfway open and not locked. The warranty company called the A/C company to share with them my issue and said they would call me back in 10 mins but never called me. I called them 4 times and sent a text. He read my text and left me on read. Then when I called my Cinch Warranty company back they stated he is refusing to come back. REFUSING is crazy wh

This man cussed and yelled at my wife when he came to our house. I asked him to apologize to my wife and he berated me and said I was a racist, don't ever use this guy, he seemed reasonable at first but then exploded like an absolute crazy man. Keep your family safe!! Keep him away!!

The owner, Tomas, lacks professionalism. He did not introduce himself, name-called customer, and attempted to take pictures of private warranty information without consent. When questioned about his behavior, Tomas abruptly left the work site and refused to complete the job despite money being paid to agency prior. If you care about where your money goes and the service you receive, it would be wise to avoid this company entirely.

We’ve used them twice now and has always done great work! Fixed our electrical issues in the kitchen and installed new outlets in our garage. Great service and great communication each time