CoolSys

Charged me for labor on a unit they installed that was defective from day 1. Told me labor and parts were covered. A year later they sent it to collections without calling me and insist that they never told me labor was covered. Don't bother. Google "coolsys cash problems" to see what kind of issues the parent company is having. What ended up happening is that because of these cash issues, they sent everyone with open invoices to collections. Including people with warranty claims. To make matters worse, the company that they bought that actually did the work for me had bought their old accounts back. Meaning the cost of labor associated with my equipment was paid for with that purchase. I.e. they sent me to collections causing a warrant to be issued for me all over an account that had b

Ripped me off! Did not fix my AC. Problem was dirty filters and the wanted to replace my refrigerant line for a $1000. Charged me $500 for charging the line which they did not do! Had another company come out and said Source One did not charge the lines and all that was need was a filter cleaning. I need my money back! Dishonest Company!!

For years they have been coming to my job trying to "fix" the ac , however it definitely does NOT work. The employees have zero communication and continue to blame the "last" guy for wiring wrong. Never have a ever seen customer service like this.

CCB#149200 driver was too busy talking on his phone and he was making a turn. The driver about hit me as I'm making my turn and he did not have the right away. Guy just sat on his phone period guess he had somewhere to be more important than me.

Very unprofessional! They don’t care about the customers needs, only money in their pockets. They’re super selfish and rude.