Cougar Rooter

First off - Justin is amazing. I’ve used Cougar Rooter several times now, and every experience has been excellent. He’s reliable, professional, and does an amazing job every single time. It’s hard to find someone who takes this much pride in their work — I highly recommend Cougar Rooter!

If this is the same cougar company that I called about a hot water heater, I cannot for the life of me figure out who would give them anything but a one star review I called them letting them know that I just need to buy a hot water heater and it was like I could not get through to the person that I did not want them to show up to my house to give me a quote. I needed him to tell me how much it cost over the phone and then I’d buy one, but it took two phone calls of me arguing with him and then I get a text message from somebody who works there named Robin 🌹 telling me that if they come and install it which I never don’t want I never wanted and never said I did that they wanna charge me $4500 to install a hot water heater and that I have to get a state permit and all this other crap but ye

This is the second time I’ve used Cougar Rooter and both times Justin has exceeded my expectations. He is very friendly and in my opinion a very honest hardworking man. I found a leak in my laundry area and had to shut off the main water supply. I contacted Justin and he responded promptly and he was able to squeeze me in the same day. His prices are very reasonable. I will definitely hire them again. Thank you, Cougar Rooter!

Justin with Cougar Rootor was amazing to say the least. Repaired tub, sink, and toilet within a very reasonable time. Super detailed in communicating Plumbing defects. Would highly recommend supporting honest and transparent local companies like this, with great business ethics and not greedy for profit and volume.

Justin come recommended by Taylor at Spokane Rooter, who said that "Justin taught him everything he knew back when he was learning the trade." Justin was communicative, timely, and very knowledgeable. He clearly likes helping people and is committed to mastery of his craft. He cleared out roots in our sewer line, advised us on how to determine if we could get the job done every to years instead of one in order to save money. Justin also has a broader background in plumbing and I had him advise on some outside water issues. he gave us good advice and for one of the issues recommended that we contact a sprinkler company to replace a part. In total, he spent just under 2h with us. Friendly. Professional. Very high value.