Coutts Heating & Cooling

After the great price and excellent service I received I think people should know. I texted Zach at 5:00 p.m. the evening my furnace quit working. Zach was on my porch 8:00 a.m. the next morning. Our furnace was 31 years old We made the decision to replace it instead of trying to fixing it. Zach went back to the shop pick me up space heaters dropped them at our house so we would have heat that night. The next morning they were on my front porch with a new furnace. 3 hours later they were back out the door everything was good and installed. Thank you very much for your help with this problem and the great job.

I’d like to quote what Steve said to me today: “our customers are not just numbers to us we really do care about them”! That sums it up because Steve and Kyle took very good care of us. They installed the new air conditioner today after the old one finally Died after 20 years of taking care of cooling our house. I’d like to mention that Saturday in 2025 it looks like air conditioners are gonna go up at least 30% if not more. On top of that with the complexity of the control panels having to monitor a slightly flammable refrigerant as a 40 year veteran of electronics and computers I would imagine that is not going to be a low cost repair when things go wrong with the newer units. I would recommend getting one purchased and installed before 2025. Especially if your unit is older Mine star

We had our heating and air maintenance guy out for furnace service and found that unfortunately, our best option was to probably replace the furnace (it had lasted 32 years so happy for that). James Heating does maintenance but does not install new systems, he recommended Coutts. I was in touch with Steve Coutts the same day. He came out a couple of days later, gave us a quote, we signed off and two days after that, the new furnace and indoor component for the central air was installed and operating. They'll be back in spring to install the AC compressor outside, saving us six months on the warranty. Really nice, knowledgeable and professional, a pleasure to have help us out.

My contractor had Coutts do the HVAC portion of my remodel and they were so easy to work with that I've continued to use them for first an issue with my air conditioner and then later on 2 separate issues with my furnace. All 3 times they had someone at my house within hours of my request, handled my issues promptly, and I felt that the costs were appropriate and reasonable. My boyfriends family has also been using Coutts for years and only had positive things to say! They are super friendly and amazing to work with.

Great guys to work with. Thank you! They installed a new A/c in my home 2 years ago. This year replaced the furnace and A/C at my business, and all of the thermostats. And then installed a new 3 ton mini duct system in the shop area. All of it is staying comfortable on the hottest days thanks to them!