CPC POOLS

I’ve been using CPC Pools since 2013 and I’ve never had a reason to look elsewhere. They’re fast, reliable, and really easy to communicate with. Every time I call, someone answers. That kind of consistency matters to me as someone who prefers phone over email. What I really appreciate is that Matthew, the owner, personally checks in on the bigger projects. It’s rare to see that level of involvement, and it makes a difference. You feel like they actually care. And they do. Matthew is incredibly knowledgeable and has given me a wealth of advice over the years when it comes to maintenance especially after we remodeled. Their pricing is super straightforward—they sent me their pricing guide right away so I knew exactly what to expect. Very transparent company. They’ve made my life a lot eas

Been using these guys for years. Can’t believe what a hidden gem they are. Super transparent pricing, always pick up the phone, can get in touch with the owner Matthew for any advice he’s been so helpful. He’s knowledgeable about every aspect of pool cleaning and Reno. He’s told me he’s been in the business 30 years and it shows. Considering a pool Reno next season will definitely be using these guys. Their staff is amazing too. Very on top of who is on site when I’m not home.

Been using CPC Pools for cleaning and maintenance for 7 years now and still super happy with them. They always show up when they say they will and keep the pool crystal clear all season. If there’s ever a small issue, they catch it early and fix it fast. It’s just one less thing to stress about. Really reliable team and they actually care. Wouldn’t trust anyone else with our pool at this point.

We joined this company when Karl was the owner. The new owner (the past 3 years or so) is not a nice guy. Does not speak nicely to customers, especially women. When something mechanical would go wrong with the pool, he would get on the phone, yell at me and blame me or mockingly tell me “a ghost must have done it”…..only to send the mechanic who would confirm it was not my fault. I’m not sure why he was complaining about the service calls when he was overcharging for every service. We could not get away from this company fast enough once Karl left. Luckily, we found Karl again and now we’re treated well again and not over paying! Good riddance.

Engaged this company to maintain my pool, they took a $500 deposit and never did any work. They are claiming that I owed them from before when I have never used them before. Bunch of scammers, be aware of them.