Craftech Restoration

We received a call that someone heard water running at my 87 year old mothers house the weekend she was staying at my house for a family party. Called Craftech after reading the reviews online and was pleasantly surprised as the service we received from the start, with Angie, who answered the phone to Shawn, Rich, Zack, Collin(with 2 L’s) and Connor who supplied my mom with packing boxes. There were more guys and girls but I don’t remember their names that were exceptional. It was both devastating and emotional for my mom saying goodbye to so many memories because her basement completely flooded and EVERYTHING had to be tossed out including the walls. In her kitchen, they removed the cabinets, her laundry room and her cherished table in the dining room all needed to be disposed of. I can’

Craftech was recommended to us by our plumber after water damage in our finished basement when a toilet pump stopped working. Craftech came out the same day that I called them to view the mess and make a plan. They sent out a technician to do testing that same day. Craftech came back and took over the cleanup. They removed all the wet materials, cleaned up the area, and left fans and dehumidifiers to dry out the rooms. Somebody came out every day to check on the drying process, always calling in advance to see if we were available. They came back and removed all their equipment after everything was dried. They documented the entire process, taking pictures, measurement, etc. and submitted all documentation to our insurance adjuster for our insurance claim. Everyone who came to our home

From start to finish, working with Tom and Jake at Craftech was an outstanding experience! Everything went smoothly, the entire team including Teresa, Zach, Brittany, Garry, Senior, Kevin, Quinn and Rich were all professional and exceeded our expectations. As a very overwhelmed customer during a difficult time, this team was knowledgeable, responsive, and genuinely cared about delivering great results with the quality of work and attention to detail really standing out. Our family highly recommends Craftech to anyone looking for a reliable company with 5 star service!

I recently had an issue with water pipe leakage caused by a construction company. CraftTech did a great job with the mitigation work. Their team was professional, efficient, and completed the job properly. Communication was clear throughout the process, and they kept me informed at every step. Overall, I’m satisfied with their work and would recommend them for mitigation services.

We experienced significant interior water damage after a water line burst in our second-floor bathroom. We contacted several remediation companies, but Craftech was the only one to respond promptly, arriving within hours to assess the situation and begin emergency mitigation. From start to finish, the crew was exceptionally professional and respectful of our home. Jake and his team—Shawn, Teresa, Josh, Connor, Collin, and Garry—guided us through every step of the process, from removing standing water to installing specialized drying equipment. They set up containment barriers and arranged third-party testing to ensure no mold or asbestos issues were present. Communication was outstanding. Our project manager, Jake, provided daily updates, clearly explaining what they were doing and why.