CRN Plumbing

CRN Plumbing (Hugo) arrived right on time and the plumber was professional and honest. They quickly diagnosed the problem, fixed the toilet efficiently and explained everything in plain language. I appreciated their punctuality, skill and trustworthiness, and felt I could trust them completely. Great service from a reliable residential plumber.

Hugo, from CRN Plumbing of Saugus, did an absolutely fantastic job. He was kind, professional, thoughtful, detailed, and he listened! We had a very unusual problem. We had water cause a crack in our pantry ceiling after 14 years without any water problem. we fixed and patched the ceiling, assuming it was from water on the floor from above when we had visitors who got the floor wet in the upstairs bathroom. in the summer of 2025 we had more people use the upstairs bathroom and again we saw water marks and cracking on the ceiling above and exactly the same spot that we had seen water marks in April 2025.The ceiling was opened, it was found that there was an abandoned vent pipe in that area. This was a particularly unusual, and difficult plumbing mystery to resolved, since we first saw the

I was nervous at first, but the CRN Plumbing team was incredibly trustworthy and professional. They arrived exactly on time, were friendly and explained everything clearly, which made me feel comfortable right away. The plumber was efficient and fixed my faucet repair quickly and cleanly. I’m very happy with the service and would definitely call them again if I need a plumber near me.

Hugo from CRN Plumbing was thorough and friendly when I needed my water heater adjusted. He took the time to double check his work and explain things to me. I would recommend him and will be calling back to CRN in the future.

I’ve had 2 great experiences with CRN . a gas line for my new FP & a bathroom issue. Their service people (especially Johnny) are very professional, competent & friendly, as are the office staff. They are a pleasure to do business with. I highly recommend CRN. Linda in Marblehead