Crystal Clear Pools & Spas

If you need a pool renovation, you can’t do any better than Crystal Clear Pools and Spa. From their estimator Chris to the office manager Jennifer to our project manager Johny and our pool technician Alex, you couldn’t ask for a more professional, friendly and efficient group. We even had the owner stop by to help troubleshoot a last minute hot tub issue. When Chris came to estimate our renovation (new coping, tile and pebble tech surface), he explained every step of the process, gave a general timeline and offered options for all the surfaces. He was patient and explained all our questions. Jennifer handled the “boring” process of contracts and invoices with a kind and welcoming presence. Johny was a project manager’s project manager. He was on top of everything. His communication with us

Michael came out and replaced the selector valve and did a complete pool cleaning. He was very professional and personable. He even labeled all of my ingress/egress pipes for me, which was a huge help. Pool is sparkling clean, no more leaks, and I have a better plan for pool maintenance going forward thanks to Michael's help. I'll be setting up scheduled maintenance. Awesome job!

Crystal Clear has been the contractor working on our neighborhood pool for over 2 months. There have been endless delays and what seem like excuses. The work has dragged out and been has continuously delayed. The pool has been torn apart and barely getting worked on for a month now. I would not recommend them for serious pool repairs because they are not staffed to complete a project in a timely manner and do not seem to plan ahead to keep a project on time. Also, when I called asking for information / an update, their staff was unnecessarily rude.

I worked with Johnny on the repair retiling and resurfacing the pool. He was very responsive and his team did a great job. Because I liked them so much I hired them to do my regular cleaning. Hutch does a great job. He’s the best pool cleaner I’ve had and I have been through many over the years. Always courteous and on time and the pool has never looked better!

We recently renovated a large fountain with Crystal Clear. I'd put off doing the project for a long time, because it was complicated enough that other companies had turned down the project! I was losing hope that I could find someone to tackle the job, anxious that it would be very costly, and I had become convinced that even if I found someone, that the aesthetics would be disappointing. But Crystal Clear was amazing from the first contact through the completion of the project. They approached the challenges with such enthusiasm and a positive attitude--"pool relief," indeed!! And the price they quoted seemed extremely reasonable given the scope of work. As soon as the crew got into the project, it became clear that the solution that we'd agreed upon was just not going to be possible. M