Custom Floor & Design

We had an excellent experience working with this flooring team on a project covering about 3,000 sq ft of our home—roughly 2,000 sq ft of hardwood and 1,000 sq ft of LVP with stairs and a custom handrail with balusters. They sanded and stained the hardwood to a darker finish, and took the time to do careful touch-ups to ensure the color and finish were consistent throughout. The attention to detail really showed. In the basement, they re-leveled the floor before installing the LVP, which gave us a lot of confidence that the job was being done the right way, not just the fast way. They also replaced the stairs and installed a new handrail with specific balusters, and the craftsmanship there was excellent. The crew was focused, efficient, and highly detail-oriented, and communication thro

We had an excellent experience from start to finish working with Custom Floor & Design. We received estimates from multiple flooring companies, and no one could beat their price. Beyond that, the entire process was seamless. Albert, who provided our estimate, was fantastic. His communication was clear, prompt, and consistent. He followed up throughout the project and was always available whenever there was something to discuss, which made the whole experience stress-free. Alex and his installation team were equally impressive. They arrived on time, worked incredibly hard, and their craftsmanship was meticulous. The finished floors look outstanding, and they made sure everything was thoroughly cleaned before leaving. The team was constantly working and completed the project within the pro

Like many homeowners who talk endlessly about starting a major house project (you know, that guy in the tv commercial) but spend months researching every possible option, I took my time before finally moving forward with hardwood flooring — and I could not be more satisfied with choosing Custom Floor & Design in Chantilly. It turned out to be an outstanding decision. Seven months ago, Albert, the company’s sales representative, visited my home and conducted one of the most thorough and efficient consultations I’ve experienced. He walked me through the full range of hardwood flooring options, explained everything clearly, and provided a detailed estimate. He also encouraged me to visit their showroom — advice that proved invaluable. Seeing the flooring samples installed on the floor made a

I recently worked with Albert Kim and his team on a flooring project, replacing carpet and hardwood floors with LVP. The entire experience exceeded my expectations. Albert was fantastic to work with — patient, knowledgeable, and genuinely helpful. He answered all of my questions without ever trying to oversell anything, which I really appreciated. The installation team was equally impressive. They worked efficiently and finished the project ahead of schedule, completing everything in just two days. They went above and beyond by fixing several existing issues, including problems with my hardwood floors and leveling. Their attention to detail and craftsmanship really showed. I couldn’t be happier with the results. The floors look amazing, the process was smooth, and the team was profession

I had my lower floor changed by the this company. They did an excellent job, so I did work with them again to change one of the bathroom floor and the stare case. Again, I was happy with the result. Quick and excellent job. I knew I will get a great quality work for a good price. I was happy as the first time. I highly recommend them if you want to have a great job, quality workmanship for a good price. Friendly, very polite, very knowledgeable and helpful customer service and installing crew. I highly recommend them. You will not be disapointed :)