Custom Laminates, Inc.

Pros: Countertop was correct, and looks good Alex installer did a great job installing Partially attempted to make it right by offering a discount for being late/knicks but I had to ask Cons: (just a few pictures to confirm what I'm stating, again the countertop itself looks good, but lack of forethought on bringing it in my house created a problem for me to deal with ) Lack of communication 6 weeks late on installation was told 4-6 ended up being 12 weeks. It took me calling multiple times to make it happen. Lack of detail when bringing in countertop. Knicked up wall/floor a total 15 times. Took me saying something to get $170 compensation for being 6 weeks late and to help cover some of the repairs needed to our wall. Now spent 5 hours and $100 repairing and painting our walls. The t

I have used Custom Laminates for 5 house remodels now (both kitchens and bathrooms) and they always do a great job! They have always had the countertops ready on time. I am getting ready to do another home and was looking for their phone number.

I read many reviews of this outfit and decided to go with them for new tops. If what matters to you is a spiffy outfit with a beautiful showroom and someone always available to take your call then you may want to go elsewhere. You may also pay substantially for the extra finery. If you want counters that are made well and just what you ordered I highly recommend these folks. Our tops were made correctly and were finished only a few days later than the estimate we got when we ordered. We would order here again and would recommend this place to friends.

Most unprofessional people to try and work with. I am involved on a project where these jokers were hired to build the laminate counter tops for the kitchen. These tops will be going on brand new cabinetry. I was there when they showed up to "template" with only a notebook and a tape measure. Generally counter top guys show up with a straight edge and a framing square as well when they come to template. Not these guys. I must hand it to them, their turn around time was pretty quick. However, the tops they delivered were completely wrong in every way they could be. I showed up on a Saturday to set the tops and install the back splash when I discovered that there were some major issues with the "custom" counter tops. The sink hole is cut off center, enough that the homeowners eye caught it,

I ordered counter tops from this company. The experience was not the best. While attempting to pick out a color one of the owners was smoking in my pregnant Wife's face. We wanted some professional guidance on how to do the project which they offered with a side of intolerance and a very bad bedside manner. After we ordered the counters they told use it would be next Wednesday before the counter material would arrive. Since we had bad weather we called to check on Wednesday if everything was still on schedule since being without a sink for 6 days already can become frustrating and you want to get an idea of when will get done. Little shipping delays can make a job take a lot longer. The lady was very rude and basically did not understand I was just looking for an updated schedule. In th