Custom Mechanical

Steve and the entire Custom Mechanical team were outstanding to work with. From the very beginning, they gave me confidence that they fully understood the challenge and were thoughtful and strategic in determining the best way to address it. Unfortunately, the HVAC system went out at a beach rental property, which obviously impacted our ability to rent the home and created inconvenience for guests. After I explained the urgency of the situation, Steve and his team made every effort to fit me in quickly and expedited the service call. Their communication was excellent throughout the entire process, and they worked seamlessly with my property manager to coordinate access to the property. They also helped facilitate energy-saving credits and rebate programs, which was greatly appreciated. T

Tanner came out to our home to "dewinterize" our home for the season. He called ahead to give us an ETA, and was nice to deal with. He did a thorough walk thru and examination. We were pleased with the service we received.

We recently relocated to the ares and were in need of a HVAC maintenance contract for our condo unit. Another resident recommended Custom Mechanical as an established, reliable contractor familiar with our 55+ community. One phone call later we were signed up for a yearly contract and scheduled for our first maintenance visit. Brandon, our service tech, arrived on time, and proceeded as planned. We found him to be very knowledgeable, courteous and readily provided answers to our concerns and questions. We recommended Custom Mechanical and their staff for your HVAC needs.

Ryan was very knowledgeable about our heating system. Immediately after he finished we noticed a significant difference in the temperature. His professional mannerisms made us feel safe while he worked in our home. When completed he took the time to explain what he found, how he corrected the issues and how the system should function in its corrected state. We were very glad that we called Customer Mechanical and will recommend them to all of our friends

Gregory Smith was very knowledgeable, personable, and professional. He took his time with the repair and explained everything to me. I would trust him with any future work on my heat pump. A 5 star recommendation from me