Custom Pool & Spa Mechanics

Custom Pool and Spa Mechanics did a outstanding job. From start to finish, their team was professional, knowledgeable, and reliable. They arrived on time, explained everything clearly, and completed the work efficiently. It's hard to find service companies you can truly trust, but this is definitely one of them, Our pool and spa are running perfectly and we couldn't be happier with the results. We highly recommend them to anyone needing pool or spa service.

We had custom Pool & Spa Mechanics do renovations on the pool of a new house we purchased recently. This is the second time that we have used them and we’re 100% happy again!!! Larry, the owner, has gone above and beyond to make the renovation perfect and has also come out many times during the process to check on the crew and the work they’re doing . His crew has been amazing and worked so hard to get the job done quickly. The workers also clean up after themselves daily, which I truly appreciate. If anyone is looking for a reliable pool company to do renovations, I highly recommend Custom Pool and Spa mechanics. You will not be disappointed. I posted some pictures during the process and will post an update when they are completely finished.

Our pool was resurfaced by Custom Pool and Spa Mechanics, Stuart, Fla. While I was assured all workers were not contractors and worked for the company, they were not. Several employees claimed they were asked to help and left their trash and cigarette butts lying in the yard. This is what occurred: The tile guy is fabulous. The pool resurfacing - they broke the light and rigged it w this plastic instead of fixing it the correct way. The resurface workers scratched tile and Rachel would not fix the scratched tiles or have the owner call us back after requesting several times for a phone call to fix the issue, as well as emails. It is very disturbing to pay $15,000 for pool resurfacing and they wouldn’t fix their mistakes. Now we are stuck getting it fixed ourselves and have to look at

Beware! this company does not respond to warranty work! Had entire pool resurfaced with new tile and coping and also deck resurfaced in September 2021. $18,000 dollars later, Diamond bright pool coating has already chipped away in one area about 3 inch diameter and I can’t get Custom Pool to resolve it. Also beware if they try to sell you deck crack warranty thru PolyLift USA. My deck cracked and I still had to pay Custom Pool and spa over $1,800 to repair. PolyLift warranty only covers future applications of their product not the crack repair itself! UPDATE: Confirmed with my pool cleaning company they maintain chemicals weekly (since 2018) and that delamination is occurring in several spots due to voids that were not removed by CPSM during the resurfacing. Even if chemicals were bad, th

Start up of my pool equipment seemed to go okay, but the weekly service was substandard, incomplete and poor. After three months, the pool was not properly chlorinated. The chlorination salt system was not even connected even though they were paid to get it going. The attitude of the person cleaning was unpleasant. When I had asked him a couple questions, he was rude and condescending towards me, and the pool was not cleaned adequately. I do not recommend this company in any capacity. I am glad I found a much better and more honest company to properly take care of my pool.