Customer's Preference

Replacing an HVCA system can be a daunting process but Mr. Kenneth was very knowledgeable and professional. He explained everything so I could understand and he did and amazing job I can not recommend him enough. If you are ever in need of AC maintenance don't think twice call up Mr. Kenneth 10/10

Kenneth is absolutely amazing!! Very respectful and professional. We called him in for a second opinion and I wish we would have called him for service originally. He was able to explain what’s going on in a way that made sense, gave us an honest opinion and didn’t feel like he’s a business man trying to up sell you. He is a genuine great guy.

We had amazing customer service from Kenneth. He was friendly, prompt and incredibly knowledgeable. He took the time to talk with me on the phone to fully address my concerns and provided me with HVAC education. Unlike the other companies that I had initially called, who wouldn’t talk through the situation without sending out a technician and charging me a service fee. Kenneth came out the same day, both times that I called. He has great communication skills and presented us with several solutions to the problem, at various price points ... instead of jumping straight to the most expensive repair option. I was most impressed with his commitment to customer service, he took the time to fully explain the implications of each repair option. Highly recommend!!

Of course, my A/C goes out at 3pm on a Friday afternoon in July. I was sure I would spend the weekend sweating it out and being miserable. However, when I called I was surprised and elated that I got their on call person Kenneth and he said he would be at my house by 6pm!!! Hallelujah!!! Better than that was how Kenneth explained what needed to be repaired/replaced in terms that I could understand. He was very professional, friendly and accommodating. I've many service people out to my house over the years and Kenneth outshines them all! My AC is working great and the price was very reasonable. Well worth it not having to spend the weekend in a hot house! Kudos to Customer's Preference for having Kenneth as an employee!

We had our old HVAC replaced. It was no easy job, but they went above and beyond to make sure it was done right. I work in construction and it is very hard to find a true, honest, hard working professional. So, I can stop shopping around, if anyone says they need HVAC work done, “I got a guy” for that now.