Daikin Comfort Technologies Northeast

First, I set up a google account just so I could write this review. Last year, Rob Howard of Comfortzone Quality Cooling installed a Goodman central air system in my home. Less than a year later, the system started to have problems. It would just stop cooling. Every time I called Rob, he responded immediately and did whatever was necessary to get the air working. Each visit, and there were a few in a short time, he patiently and tenaciously tested and retested every component , and eliminated various possibilities to narrow the focus on the problem. I was never charged for his house calls. He finally devoted an entire morning and early afternoon meticulously going over all the unit‘s parts. When the unit had a major malfunction while he was working on it, he determined that it was indee

Jennifer in the RAL Showroom is wonderful!! I need to replace bathroom appliances and she was my guardian angel this week. Brought her measurements of existing sink toilet etc and she guided me on replacement options with patience, style and her expertise. Can’t wait until product arrives and is installed. Thank you for your attention to detail. You are appreciated.

Stay away from show room!!! Older nasty, unhappy woman was rude. Little options were given to me. Product was damaged upon delivery and then she wanted to charge me restocking fee. I wound not have that! Go to FW Webb, much more pleasant, lots of options, and kind staff.

I went there to inquire about what supplies I may need for a job. The bald guy with glasses was not the least bit interested in listening to what I had to say. Before i even finished explaining the type of repair he interrupted me and asked me rudely what i needed. I simply left at that point. If you can't get past this for an initial purchase I can only imagine what the customer service must be like after purchase...Do yourself a favor and go anywhere else but here.

Let me tell you, some nasty people working at the counter. Bald guy with glasses not a nice guy and I’m a contractor. Time to go somewhere else for our material. Been a customer for over 25 years.