Dedge's Lock & Key Shop

Jacksonville, FL · Locksmith

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in Jacksonville
#651
of 2371 home service pros
City Percentile
46%
rating percentile
Address
Dedge's Lock & Key Shop, 4579 Lenox Ave, Jacksonville, FL 32205
Phone
(904) 387-2656
Website
www.dedges.com

Dedge's Lock & Key Shop is a home service pro located in Jacksonville, FL. It is one of 2,371 home service pros listed in Jacksonville. Its 4.7-star rating is above the Jacksonville city average of 4.5 stars. There are 10 photos associated with this location.

About Dedge's Lock & Key Shop

For over 54 years, Dedge’s Lock & Key Shop, Inc. has provided Northeast Florida with a full range of locksmith and security services. Our store first opened on February 14, 1966, by the Dedge family and has been family-owned and operated ever since.... More

Customer Reviews

★★★★★ 5.0 Nicole Doll · Dec 2025

Fantastic customer service. We have looked everywhere to get keys cut and this place did it in record time and perfectly. Staff was super helpful and friendly and made our day. Highly recommend this place!

★★★★★ 5.0 Diane · Dec 2025

This place is awesome. So many options for personality reflecting house keys (kw1) and I work for an organization which uses this company for crash bars and double keying locks so we can issue a key and also have a functioning master key. Very knowledgeable staff. Variety of options for any safe or lock you may need.

★★★★★ 5.0 Greatestbrittain · Sep 2025

I can't say enough great things. I have doors in my house that use skeleton keys and honestly I didn't know or even think about being able to get copies of them made. Nick was the associate whom helped me! He was so helpful and made me the perfect key to work on my locks!

★☆☆☆☆ 1.0 Tal To · Sep 2025

I went to this shop as a beginner locksmith just to duplicate some keys. Before I even said much, the employee asked if I was a locksmith. I said yes, and right away he told me they don’t serve locksmiths. That would have been fine on its own, but then he actually called me a scammer in front of other customers without even knowing me. The owner did come over and apologize, but the employee never did. Honestly, it was a shameful experience and I definitely wouldn’t recommend the place or go back

★☆☆☆☆ 1.0 Eric Kazran · Jul 2025

I’m not the type of person who leaves bad reviews — in fact, I usually go out of my way to support businesses with positive feedback. But in this case, I feel it’s warranted due to the way my time was wasted and the complete lack of explanation I received after being led to believe this company would help me. I called this locksmith company after seeing their solid reviews online. I was in urgent need of a same-day service after hours and was very transparent about that from the beginning. I spent over 30 minutes on the phone with multiple team members — including the owner, John — who all assured me they could help. They asked me to pay time-and-a-half rates due to it being after hours, and I agreed to their higher pricing without hesitation. They told me I was the only customer in the

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Locksmith

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This listing is informational. Contact the business directly to verify credentials, services, and availability.