Desert Design Carpet One Floor & Home

Getting someone to measure and install carpet in rural areas in Nevada is tough. I had been told at other stores that we were too far out for them to come measure our rooms. I expected more of the same at Desert Design, but they were so easy to work with. They walked me through every step and even let me take their samples home so I could choose the right color for our home. Pam was prompt at coming to measure and she worked with me to schedule the install when it was convenient for us. The install went great. The carpet looks amazing and feels more luxurious than I expected! My daughter wants to lay on the floor now and I find our dogs enjoying it too. Thank you!

They were great to work with. Helpful staff and fast install. The installation of the carpet went faster than anticipated with no issues.

We came to Desert Design because we were interested in remodelling our kitchen and 2 bathrooms and wanted to update our flooring. Because we could not get anyone to sit down with us to discuss the remodel we chose to proceed with the bare minimum – flooring and countertops. On one of our trips to Desert Design we stood in a darkened portion of the showroom, picking out our countertops. Staff walked by us and left us standing in the dark without so much as an acknowledgement. When the project was completed we had a few concerns but overall were happy with the floor and counter installation. The one exception was the carpet installation and we asked if Desert Design would come out to conduct a final inspection to address our concerns. What was scheduled to be a 2 day job turned into a 3

Carpet One Desert Design in Elko was wonderful to work with! Pam Stull, manager, gave special attention to choosing our backsplash tile and making sure we were on the same page every step of the way. Ray, our installer, did excellent work and made sure every piece of tile fit perfectly, even around challenging window trim. And…he even mopped our floor! My husband and I are very pleased with the results and would work with Desert Design again.

Very pleased with the desert design team, sales team was quick to help go over products in store, measure, and get us on the schedule as soon as possible. The installer was able to come a day earlier than expected and did a great install.