Design Aire Heating & Cooling - St. Louis

Brian the salesperson was outstanding! Brad and Joe the technicians were outstanding! Great price on the HVAC system, great service, great communication with the scheduling office, installed and operational less than one week from when we signed the contract. We couldn’t ask for anything better. Great experience all the way through! Highly recommend Design Aire Heating and Cooling

Thomas Tune and Bryant Bowery were both wonderful! They both. We're very knowledgeable. Bryant tried so hard to fix the problem and stayed much later than his shift! Thomas saved us a lot of money by looking up when the furnace was installed and found it was still under warranty. Both were very professional and very respectful! All the work was done outside of regular office hours! I definitely will use Design Aire again!

Jake was great. He fixed the issue and provided information for possible future maintenance. I felt he was honest and trustworthy. Appreciated that he was able to get it working correctly and was here for no more than 20 minutes from the time he pull up in the drive to when he left. Definitely would recommend Design Aire.

I had a heating system problem. The tech came over on Friday to fix it. He said it would be warm in a few hours. I've been waiting for all night. It never happened. So I called the company again. The on call tech said I might need a valve which he did not have. He couldn't fix it. On Monday, manager John and tech Patric came over to my house. They did excellent job. They explained everything. John showed me with the camera which tells me the floor was heating. They changed the valve without extra charge. They explained us very well. They were very friendly and nice people. Next day, John checked on me if the heating was working fine. I am very happy with their job.

Patrick and Scott provided outstanding customer service! Extremely knowledgeable and put their customer's needs first. They do not attempt to upsell you with unnecessary upgrades or new systems, as is the case with multiple other HVAC companies. I am extremely happy that I called Design Aire for a 2nd opinion. I now plan to use Design Air for the long term when future HVAC maintenance issues arise.