DFG Floors and Granite of Nampa and Caldwell

Their word means nothing. Hired them to complete a shower remodel. It was installed incorrectly twice. Not to mention their demo work left debris in drain line. They use the homeowners trash can to dispose of their materials.

Nothing bogus about this review. Company was well aware of the situation. They made all kinds of excuses to get out of fixing their mistake. They knew any overhang was unacceptable. They knew a cabinet would be there from the first estimate. And they knew the cabinet would be going there when they created the template. They even mention the uninstalled cabinet in their rebuttal to this review and mention the plans that are still accurate that they didn't follow proving they knew about it and moved forward anyway with installing an incorrect piece. Their installer called and told them the piece was too big. (Nicole slipped up and mentioned that on the phone) They also knew that the cabinets would be there prior to install. They knew the top should be 18in wide and installed a 20in to

I am a general contractor and have used Dales for years. They do a great job. Nicole...Spencer....and all involved are very professional

Hello Spencer Sorry it took me so long to write this but I just wanted to take the time to thank you and all of your employees that worked on my Kitchen remodel project. Everyone that had a part in putting this together did an outstanding job. Nicole is great with communication and did a fantastic job making sure everything went smoothly. I did a lot of quotes around the Valley and your company had the lowest price by a landslide. I must say that the quality of work that you do is second to none I am very impressed with everything you did. I have attached pictures of the completed project with all of my new appliances and as you can see the Kitchen looks amazing. If/when I decide to upgrade my bathrooms I will be giving you a call! Please make sure and let everyone on this project

I hired DFG to remodel two bathrooms and my kitchen in 2018. During the work, even though I like Spencer, he was not always good at communicating when issues came up. For example, due to a change in a pocket door size in the master bathroom from our original plan, he made the shower area narrower without consulting me. By the time I realized what had happened when I returned from a trip, it was too late to change it. So the narrower shower is okay but not what I wanted. If I had known sooner, we could have adjusted the plans since the master bedroom had plenty of room to adjust the shower size. I had asked for a cabinet to be moved in the front bathroom, thinking it was a simple task, but it turned out to be more complicated. If he had said something at the time, I would have just said not