DH Heating and Air Conditioning

I am so disappointed for the lack of human compassion from the company or the repair man. Since August 17 when Dustin come to repair my A/C Unit and took the motor of the unit promising that will be repair in couple days, couple days become weeks and no response to my text messages or voicemail messages. It has been very challenging to live in this hot weather. I do not know why I can not get an honest answer or return of the motor that was taking so repairs come be done. As the picture shows the sad condition of my AC unit tear apart .... My home has endure this high temperatures and living in it has been very challenging. I hope this will give him and the company a sense of some responsibility for the lack of care for its customer. My last hope to resolve this matter will be t

I called and had someone come long so my AC to diagnose what was wrong. They came and looked and never told me what was wrong and just did the work. They left and said my AC is working. He called and asked me to Venmo him $329 for a part that was maybe $30 and we could have fixed it ourselves had we known what it was. I asked him to send me an invoice for the work that he did and gave him my email address and nothing. I messaged him several times and let him know my AC still wasn’t working and I needed an invoice in order to pay him. Still no response and it’s been several days with no working AC and no response. Don’t go with him or trust him. Thankfully I haven’t paid him.

What interaction I had with Dustin was positive. But, he totally ghosted me about a year ago after a unfinished repair. I kept calling and leaving messages, but no response. We finally managed to finish the repair ourselves before we needed the furnace this winter. I know someone was getting the messages I was leaving, but could not be bothered to give me any feedback. So, it was more for that that I have to leave a negative review. I understand that s**t happens, but not telling me that he was not available to finish the repair was unacceptable.

They are amazing! Got quoted 7 grand from another company to replace my a/c. He came out did his proper diagnostic and replaced a $300 part and it fixed my a/c he saved me thousands of dollars. 10/10 recommended

Great service at a very competitive price. The DH team repaired my Goodman heat pump. Family is cozy and warm again. Thanks.