Dial One Johnson Plumbing, Cooling & Heating

Fantastic service. Got our water heater replaced with Dial One Johnson, and couldn’t be happier. Great deal on the price with the special they were running. Encountered an issue with access to remove the old tank, but James offered to stay and help me fix some things outside of a normal water heater install process, so that I wouldn’t have to do it myself and reschedule the install date. After we got the access issues rectified, James and his assistant Will promptly installed the new water heater and added a number of safety features our old one didn’t have. Super professional, friendly, and excellent in every respect.

I love Dial One. All their technicians are very knowledgeable. They are polite and conscientious. They make sure the job is done to your satisfaction and always clean up when they are finished. Office staff are always friendly and helpful. They always let me know when there are specials running that I might be interested in. I always get notices when their technicians are on the way. Overal, a great experience.

I have been very pleased with Dial One Johnson. They have been to our home to assist us two times now. They’re always polite and perform excellent service.

We had a leak at the floor on one of out toilets. Since we had been discussing replacing them for nearly a year, we decided this was the right time to do so. Called Dial One, we've been using them for years, to give us a quote on 2 replacement purchases and installation. The tech came on Friday, gave us a quote for everything we wanted, and said he could deliver on Tuesday. On Tuesday he and another tech came and removed the old toilets and installed the new ones. Timeframe on Tuesday took about one and a half hours. Both techs were polite and worked diligently to get the job done (even though one dog kept barking at them the whole time). The cost was less than what I was expecting.

The dynamic duo of Joshua and Stephen were fantastic. Explain everything so that this non techy grandmother can understand. They went over and above and made me feel like my family was helping me. I completely trust them. Joyce Ehrlich