Diamond Cleaning

The first time, they didn’t home, was a good experience. However 2nd time, tried to get money without finishing the service. My family wasn’t home, and only maybe a hour went by and they texted me like send the money to this number. Not only that they tried to upcharge me when I asked them to do significantly less, when I confronted them about it they took the price down. Third and last time I did business, I asked for the same service. I asked were they done and they texted me back yes. I make it to my house and what I wanted to be done wasn’t done at all. The response was “was confused”. They said they’ll come back out the next day, and at 3 pm let me know they wouldn’t be able to make it and haven’t messaged me since.

Great website - terrible customer service - horrendous job cleaning. My family hired this company to clean their home before moving in. Unfortunately they did not read the yelp reviews prior to booking. 3 woman showed up to an empty house to do a move in cleaning. They were here for 2 hours and did a terrible job. Carpets were not vacuumed. At ALL. Inside of the oven was dirty. Blindes were dusty. Bathroom faucet still had tooth paste on it. This makes me question how well the rest of the house was cleaned or if they even cleaned at all! Tried to contact Monique Walden by phone and email and haven’t heard back.

PLEASE READ REVIEW BEFORE BOOKING!!! I feel absolutely horrible. I wanted to help my parents out on getting a nice clean from a professional. We have footage of one of the cleaners coming to the house to clean. When we got back home we noticed our closet was torn up and 7,000$ worth of money and belongings were stolen. The cleaning women's named Monique didn't realize she was on camera. We immediately went to file a police report. I should have went to yelp and looked at the other reviews. We should of went to yelp to look at the previous reviews. Our family is devastated.

I ordered this service because the receptionist said she could get someone out that day after I told her that I would rather look around elsewhere for another company that would be able to come in and do a move-in cleaning within the next day or two since they had no openings in their schedule for a few days. I was really happy to hear that she could get someone down here in the same day but the cleaning was not what I was expecting. I ordered a move-in cleaning service and it seems like they gave me just the standard cleaning package because it seems like they just dusted and then quickly wiped it down. On their website, it states that " the place is thoroughly cleaned, leaving no traces of the previous tenants" but that is clearly not the case. I also asked if they could clean the refrig

Amazing detailed work. We needed a move out deep cleaning and they went above and beyond. I scheduled the wrong day, completely my fault, I explained this to them the morning I needed the cleaning and they got together a team last minute ( including one of the owners) to clean my house that morning. I will recommend and continue to use them in the future. The detail in the cleaning will get you your deposit back hands down.