Dimplex Thermal Solutions

Experience and knowledge of our machine was blatantly obvious when their first guess, (the high pressure sensor had been triggered and needed to be reset), was the cause of our problems, even though neither I, nor the electrician could figure out why the fan motor wasn't turning on. Problem solved over the phone. Extremely satisfied.

Get to this place to pick up a load that's going new baltimore michigan get here at nine o'clock my load is ready. Had enough time to make it to the receiver to make my delivery for the day said your appointment time not until 11 o'clock so I won't start your paperwork until close to 11 o'clock which freight is red. Huh what the and the world is trying to get rid of the foreigners for what reason because they are some of the one's that are willing to work I'm some real stuff frfr

The dimplex crew was knowledgeable about what healthcare rated chiller would be needed for the MRI being worked on. I received the proposal very fast. The start-up crew could have some more faith in the filed reps. I told the rep during our last install of the issues we were having with glycol not reaching the heat exchanger and it was most likely a float switch issue. It took about 4 days of relentless hounding to actually have the local San Antonio Rep with Mechanical Services to visit the site to confirm it was a bad float switch. All was well in the end but not just any contractor is installing these machines...should not be assumed they don't know what they are inquiring about unlike the rest of the GC World. The delay on the float switch caused a large portion of helium to drain of

I had a great experience with Rashell @ Dimplex Thermal in getting me a timely replacement quote for my client. She was also very good at answering subsequent questions I had. I am currently awaiting feedback from my client on next steps.

The response time I got doesn't get any better than this. Very helpful real people talked me through my problem to resolution with my chiller.