Diversified Plumbing Services of SW Florida

Thank you to Diversified Plumbing for a prompt and professional service in replacing my hot water heater along with a circulation pump. Melissa from the office staff was outstanding in providing myself with a fair and reasonable quote for a quality replacement unit (Rheem). Along with the request to have 2 master bathroom faucets replaced, which I provided, not knowing if they would install a customer's supplied components, she gladly informed me that is not a problem. While I was informed that Spencer would be my plumber coming on Friday between 8-9am, I was surprise to see Sophie, an experienced plumber also, who had been assigned to me to perform these services. Upon arrival, she realized that, by accident, the incorrect design of the 40 gallon water heater had been given to her. After

Easy to schedule service call, service provided within 2 days of calling. Received timely notifications of service tech (Jason) arrival. Jason provided upfront pricing for the service and explained the procedure. Jason was in/out of the house multiple times and it would have been nice for him to wear booties in the house as other service techs do. Jason took pictures of our other plumbing for future reference. Cell service is weak in our area so Jason asked for the password for our home WiFi to upload the pictures which I think is inappropriate given increasing issues with digital security.

William did awesome job. When he opened the box for the new toilet the tank was cracked in pieces. William called the office to see if he could wait while I took the toilet back to Lowe's to exchange it. He waited in his truck until I got back. William installed and it looks great. I would definitely use this company again. Thank you William.

They are on the ball without hesitation. Very fair price for the septic pump out I requested. Staff is very courteous. I had great review from one of my friends I recommended the company to

Spencer installed a hot water tank booster and did it with such quick service. He was extremely pleasant and very nice to deal with. Explained everything that he was doing. We really felt that he was extremely capable and very experienced! Seems like a great company to rely on!