Doctor Carpet

Bought a Groupon thinking it covered the job. Silly us. After $200 upfront — already more than sufficient — they conveniently decided another $500 was required once inside the house. If you enjoy surprise charges and aggressive upselling, this is the company for you.

I purchased A Groupon they offered in my city. They left a number on it that's out of service for 719. I had to track them down Online. Instead of honoring it, they accused me of making a mistake by purchasing Denver, despite it having a Colorado Springs phone number and being sold in a 10 mile radius of my address. Now I have to spend hours dealing with Groupon. The company should have honored their error in advertising rather than put me through this headache.

DO NOT USE THIS COMPANY!!!! This is perhaps the worst customer experience I have ever had with any "professional" service, and I use the term professional sarcastically because they are not professional. I am amazing how a company like this can still even be in business. From the first minute, all they did was try and upsell EVERYTHING. And it is interesting that they are a carpet cleaning service, yet the technician did not even wipe or take his shoes off when entering our home. Wouldn't you think that as a company that cleans floors, you would be more mindful of that? Ultimately, they overcharged me for service and left my carpets in worse condition than they were initially. And throughout my communication with the company, they are unwilling to fix the problem or provide any sort of

DO NOT RECOMMEND! This company and the Groupon are a SCAM! I purchased an $80 Groupon for carpet cleaning in five rooms. When I made the appointment I was told that stain removal and stairs would be extra. Cool, no big deal. Mind you, I get my carpets cleaned once a year so I had a pretty good idea of what the extra costs would be. After the walk through, the technician explained the $3 charge per stair and that stain removal would be extra. I was a little shocked when he pulled up the estimate of $280! In total, with the Groupon would be $380. I have never paid that much. I was hesitant and questioned the price. The technician never gave a straight answer as to why the cost was so high. I WFH and needed to get back to work so I acquiesced and hoped the money would be well spent. First, th

Excellent Carpet Cleaning by Amir from Doctor Carpet! We recently had Amir from Doctor Carpet clean the carpets at our house, and we couldn't be more pleased with the results! Amir did an absolutely great job – our carpets look incredibly fresh and clean, almost like new. From start to finish, Amir was professional, efficient, and clearly very skilled. He took the time to address specific areas of concern and ensured every spot was thoroughly cleaned. We really appreciate his attention to detail and the care he took while working in our home. If you're looking for a top-notch carpet cleaning service, we highly recommend requesting Amir. He truly delivered an outstanding experience!