Doctor Home Experts Electrical Heating And Air

Engaged Doctor Home Experts to do an electrical project for me at the recommendation of my neighbor who had worked with them for various electrical projects over the years. The project was extensive (changing out the breaker box, adding new circuits, installing new plugs, and adding a new circuit especially for a future generator). I must admit I was impressed by the workmanship and professionalism of the crew that came out. The electricians, Chris and Jay, the "project manager-Luke" and the technicians came in and after reaffirming the proposed scope of the job with me, the home owner, got right to work. They did not leave the parts of my walls that they had to cut in to in disarray as other workers had done. In fact, you could hardly tell the walls had been cut into. The person I had

We recently had Doctor Home Experts install an EV charger at our home in Cypress, Texas, for our new BMW electric vehicle, and we couldn't be more impressed. From start to finish, their service was fast, reliable, and professional. Their pricing was also very reasonable, making the entire process stress-free. The technicians, Carlos and his buddy, did an exceptional job. Even though they had to work inside our home, we never felt unsafe or inconvenienced. They were courteous, respectful, and highly skilled. Kudos to them for their meticulous work and professionalism! The company kept us informed throughout the process, sending timely messages and phone calls, which we truly appreciated. Their customer service is top-notch, and their team is clearly committed to excellence. We highly rec

In agreement with the other reviews of this company being shady and ripping people off... I apparently drilled a screw through a wire in my rental unit, which is completely my fault. I called this company because I assumed I needed to fix it and that it was a fire hazard. I got a text saying a woman, "Susan" was en route. The text even had a picture. I open the door and a man, Luke, was there saying he was the electrician. If my boyfriend wouldn't have been home, I would have been very uncomfortable. Fast forward to the diagnosis. The electrician, Luke, had no saw and asked to borrow ours to cut a hole in the drywall to diagnose. After that, he proceeded to tell us the wiring was incorrectly installed and that a breaker repair would be needed along with new wiring. We were quoted almost

Because I cannot respond to a review response, I am responding to the company’s response to my review from my other account. I would have thought that responding to my emails would be a priority rather than making responding to a public review a priority instead. To clarify, the quoted repairs (breaker repair and re-running wire) were not performed, which is confirmed in both the invoice and your response. The only actions taken were diagnostic access and temporary hazard mitigation. No written authorization, itemized labor, or material breakdown exists to support charges beyond the dispatch/diagnostic fee. This was also performed in a rental unit without property owner authorization, which (I now know) is against what licensed electricians are required to do under TDLR. A tenant is not

Moving appliances around about to put new ones in. Blew a circuit, thought it would be routine in and out. Ended up having a whole new braker panel put in. Old one was rusted out and held together with duck tape. Dr. Joe came out around 8 and stayed until midnight putting the thing in. Man knows his stuff. Great Electrican. Great man. Came all the way down to lake jackson to get my eletricity up and running again.