Don Bailey Flooring

I had a great experience at Don Bailey. The materials we bought were great quality and looked beautiful. Josh gave stellar customer service and made sure all the details were thought about. He also coordinated the installation for both the LVT and carpet. The installers did a meticulous job!

I had a really great experience with this company. Josh helped me out and was super accommodating from start to finish. He was attentive, informative, and never made me feel rushed or pressured. He actually took the time to understand my budget and the style I was going for, and helped me choose a carpet that fit both without compromising quality. What stood out most was how customer-focused they are. It didn’t feel transactional. It felt like they genuinely cared about getting it right. I’ve worked with other companies before, and this was easily one of the best experiences I’ve had. Highly recommend.

Don Bailey Flooring went above and beyond for us. They did an excellent job installing our rug and were incredibly easy to work with from start to finish. A special shoutout to Josh Darrow, who truly made it all happen for us—responsive, professional, and detail-oriented. We couldn’t be happier with the experience and would absolutely recommend them.

I recently had the pleasure of working with Don Bailey Flooring for my new carpet installation, and I couldn't be happier! Josh, in particular, was exceptionally helpful and attentive throughout the entire process. He guided me in selecting the perfect carpet that fits my style and budget. The installation team was professional and efficient, ensuring that everything was done to perfection. I was impressed with their attention to detail and the care they took in my home. The new carpet has transformed my space—it’s not only beautiful but also incredibly soft and comfortable underfoot. I highly recommend Don Bailey Flooring to anyone looking for high-quality products and exceptional service. Thank you, Josh, and the entire team for making my home feel warm and inviting!

Don Bailey Flooring Company is truly in a league of its own, and much of that exceptional experience comes down to their standout sales rep team, including the one who I spoke with, Rob (Roby). From the moment you walk in, Rob (Roby) guides you through an impressive and genuinely unmatched selection of flooring options—far more extensive than anything I’ve seen at other companies. The company has an incredible ability to understand exactly what you’re looking for, offering insightful recommendations without ever being pushy. His responsiveness is phenomenal; every question, call, or text was answered quickly, even on his days off. This makes the entire process feel seamless and stress-free. The installation examples itself were just as impressive—professional, efficient, and clearly done b