Dowd Heat and Air

Dowd heat and air installed a Rheem heat pump with a gas furnace for backup. The installation process was first rate and completed in a professional manner. Price was reasonable. I would definitely recommend Dowd heat and air.

My package unit was getting older (22 years old) and I new it was at it's life expectancy. I was referred to Dowd Heat & Air by an acquaintance that works in the Refrigeration business and he recommended the Dowd Company. Mr Dowd came by, looked at what I needed, and gave me a quote. I also checked with some of the other local companies for comparison. Some were cheaper and some were higher. I have learned in life that the cheapest deal isn't always the best deal. I went with the Dowd Company and the install went very well. Mr Dowd recommended a Rheem brand package replacementl, a major well known brand, and it seems to be working well. I am looking forward to seeing how the unit performs during the summer months.

Dowd didn't check the A/C in back just changed the filter in the unit. Said he couldn't check the A/C until spring. Trying to find out how much more it cost to check the A/C in the back in the fall or winter? The cost to change the filter only was $191.00. I picked this company because they advertise no pressure into a contract. But I guess the way they make that profit up is by only checking the heater in the winter and the A/C in the summer. Here's the reply. Last year Air Assurance checked my A/C in January. They could still check the A/C, it's cold, and change the filter. So much for no contract and you need refrigerant for both heat and air to work so I am skeptical of the 65 degree thing. It's in the 50's today. Oh and get this. My husband asked how much to clean the ducts, guy looks

Heat wasn't working instead, colder was coming in. They were able to come out immediately. Turns out it was a thermostat problem. I was hoping I wouldn't get charged a full service call but he went ahead and cleaned the furnace. I like this company it's a family company and I feel like we have a good relationship.

Devan Grogran was courteous and knowledgeable. He spent the time needed to be sure of the problem. Since there were actually 2 problems, it took more time, but once pinpointed, he worked quickly to remedy the situation. Much appreciation to Devan and to Dowd Heating and Air!