Down to Earth Designs Inc

Down to earth designs?? And landscaping?? How about a massacre to your yard?? Over 10 years of mature growth chopped down!! No work order sent. The owner could not even look me in the eye! Just kept saying...welp that's what we talked about! Trees, perennials, a HUGE wisteria, all demolished. Keep away from this company. Think about a bad haircut...that will take years to grow back. No regard for our property, tools, equipment tossed everywhere.

This review, and the one star rating, is directed towards the ownership and business management at Down To Earth stemming from their disreputable business practices. The crew that worked on our project was very professional and took pride in their work while they were onsite, from design through installation. The major issues started at the conclusion of the project. As per our signed contract with DTE, "trees and shrubs carry a 30 day warranty from time of final walkthrough". Within that 30-day period, we notified our Down To Earth consultant via phone voice mail and text with photo evidence that we had significant browning of 5 mature trees, ranging in height from 8’ to over 20’. While the browning on 3 seemed to require, at a minimum, professional inspection and potential replacement,

Tried multiple times to have Ben - President, respond to a quote request. He needed to reschedule day of yard review appointment - decides not to wait for our response - and just shows up. Then, we accommodate - two weeks to get a quote - after MULTIPLE phone calls with no return - quote just shows up in our email. After receiving quote, called again MULTIPLE times to ask questions with no response. We tried to do business with Down to Earth. I assume they do not need any new business.

I have nothing but good things to say about Down to Earth. They were super professional with phone calls, presentations, and the installation of our project. Upon calling the office I actually spoke with the owner who was extremely helpful. The designer we worked with went above and beyond what we actually expected. We had just a pool installed and they were extremely careful when working around it. I would highly recommend them.

What can you say about a company that does awesome work? Les and his team transformed our backyard form a boring clay pit that we never used to an oasis that we will only leave for work or sleep. They installed a fabulous retaining wall which allows us to use the entire property, stone work around the new inground pool, drains to keep the water from creating puddles and a walking path to make it easier to get from the front yard. The stone work and attention to details are the added touched that has made it our new retreat. Thank you Les and team for all of your hard work.