Dr Waterheater

I wish every company ran their business the way John runs his. I started noticing that my hot water was running out fairly quickly and that my water heater was almost 15 yrs old so I knew it was time to get a new one. Dr. Water Heater came highly recommended from a friend so I gave John a call. John actually answers the phone, no call center connections. John and I spoke about what was going on and he agreed that my tank had come to the end of its life. He asked if I could text him pictures of what I currently had which I quickly did. He called me right back and stated that he had two models that would work best in my house. Both models were the same price so he talked through the features of each so I could make the best choice. John got me scheduled for 2 days later which was fine becaus

They responded very quickly when our water heater stopped working. The services was great and prompt. They offered us an honest assessment on pricing and spent extra time to explain everything from the current situation through proper future maintenance instructions. Highly recommend.

John and his son are the best. Knowledgable, honest, and reliable. You will never receive better service - I would strongly recommend them for your needs. This is the second time I called them with a need and they were on site and fixed the issue the same day. Don’t even think about calling anyone else.

The absolute best for servicing water heaters. My thermal well sensor went bad, burner would not stay lit for more than 10 minutes before tripping the fault. Called up Dr. Waterheater and they sent out John's son the very next day. We originally contacted another company who took days to reply and overall didn't seem like they wanted our business. Very happy with the service and the price was beyond fair!

You rarely think about your hot water heater, until your son goes downstairs to find something, and says...." Hey Dad, there's water all over the floor!! " Ugh & the google search began. We try hard to buy from a local company, and Dr. Waterheater was the company we chose. When I spoke with John he listened to my explanation of the current situation, concisely reviewed the options for a replacement & installation, quoted a flat fee, and we set up an installation date. John, and his son arrived & they were personable, professional, considerate & efficient. 45 minutes later, the old water heater was removed (I had drained it earlier that morning) a new gas line was run, a new shut off was soldered in, and the new water heater was installed. They also took time for my 15 yr old son, who was c