Dragonfly Mechanical

Thank you Dragonfly!! Not only same day appointment but the technician Ross was professional and explained everything to me very well. He installed a new fan powered humidifier in my home which I can already feel a huge difference. Ross was also very polite and respectful. Would recommend again and again.

I am an out-of-state owner, and Dragonfly did an outstanding job for me. They communicated clearly when they were en route, contacted me immediately when they encountered issues, and resolved everything the right way—without taking any shortcuts. They also provided excellent completion photos, and the office followed up afterward. I couldn’t be happier with the service.

We just had our hot water heater replaced and couldn’t be happier with the service. Brad, the technician, was outstanding. What we expected to be a simple replacement turned out to be far more involved, but Brad handled every part of the job professionally and thoroughly. He clearly knew what he was doing, took the time to make sure everything was done correctly, and communicated throughout the process. The work was done right, and the entire experience was smooth and stress-free. Highly recommend!

Left a voicemail after hours, and it was returned promptly the next business day, and they send out a technician the next morning. It was a pleasure to work with Brad, he was friendly, knowledgeable, and very easy to work with. He definitely has the best for his customer in mind, and worked hard to get a water heater warranty issue resolved. He even spent time on the phone with the manufacturer after business hours on his own time to get it remedied. THANKS BRAD! I would highly recommend Brad and his team.

JT was outstanding from start to finish. He showed up on minutes notice at the end of his work day. He was extremely knowledgeable and took the time to explain exactly what was going on with our water heater in a way that was easy to understand. His professionalism and attention to detail really stood out. Within no time, he had our water heater running flawlessly again. It’s rare to find someone who’s both skilled and genuinely thoughtful about their work. Highly recommend JT to anyone needing reliable service done right. I highly recommend Dragonfly Mechanical for the Lebanon, MO area! JT and Dragonfly are the GOLD STANDARD!