Drain Away Sewer Service Inc

Great company. When they say 24 hour service they mean it . Called me and sent a text to see what my issue was during Super Bowl. Called the next day followed up with morning appointment. Issue turned out to be minor. Wonderful customer service and are very honest. You will not be disappointed.

Rich is a rockstar at his craft, or as he says the “oral surgeon” of plumbers. He came the same day, unclogged my drain and charged a fair price. He was meticulous and treated my home like it was his own. A+. Great guy.

Rich and Jonny at Drain Away are great! They were quick to respond when I reached out and came out to look at the issue right away. Throughout the process, they were good at communicating and kept me informed every step of the way. What really stood out was their commitment to solving the problem—they didn’t stop until everything was resolved. They were also super flexible and easy to work with, which made a stressful situation so much easier. On top of that, they were just really nice guys who clearly care about their work and their customers. If you’re dealing with a drain issue, I’d definitely recommend giving them a call!

Drain Away serviced our townhome on a Saturday with very little notice. Richard and Lou are INCREDIBLE and their commitment to clients and their work is a rarity. They not only fixed our sewage backup issue but were able to diagnose the root of an ongoing issue other companies couldn't. Not to mention they are so fairly priced. Overall, this was a wonderful experience. I highly recommend.

In an emergency, responsiveness, compassion, understanding, and patience are necessary for customer satisfaction. Well there is no surprise that Drain Away Sewer is a 5 star business and the best in the Stamford area. We had an emergency at midnight and Richard was responsive and compassionate, in addition to knowledgeable. He took his time to hear us out and offered several options. You have gained our loyalty and appreciation.