Drain Surgeons

This company was the worst to work with. Was originally sent to us from our home warranty for a sewer issue that we had. Communication was horrible. Their lack of professionalism caused my house to be flooded after they didn’t show up for an auger appointment that was scheduled and because of that, the problem persisted and became worst. When I called to ask why they didn’t do the service they told me because they messed up on the services and the wrong service was ordered on their end causing a miscommunication and caused my home to be flooded. After the fact, they were terrible in working with getting paperwork sent to us on work they did. This should not have taken so long to send. We had to send documentation to our home owners insurance company so they can fix the flooding and this co

Found this company through a home warranty company, they did indeed replace our disposal and the guy was nice. However, he had to come back to my home three times. The pipe kept leaking is the reason for him returning multiple times. The leak got fixed though so that’s good. The biggest reason I’m leaving this review is because he did not unplug our dishwasher drain outlet. Two dishwasher cycles later I see a pool of water build up. Luckily we figured out that was the reason pretty quickly, but wanted to share because of the hassle this was to get a simple job done. So now, a job that should have been maybe 1.5 hours at the most took up half my day and days later came back to take more of my time to remedy.

We had a great experience working with the Drain Surgeons company. Corbin and the owner were fantastic in meeting our urgent need to replace our water heater and our cracked manifold. They worked us in quickly into their already full schedule and got the job done in a timely way. Corbin was knowledgeable, professional and answered all of our questions and went out of his way to find the parts we needed. He was great to work with and we will definitely work with them again and recommend them to others.

Just had them replace my Water heater that was covered under my home warranty through Elevate Home warranty. The Technicians name was Christian. He did an amazing job, was very professional and on time. His attention to detail was amazing. Would definitely recommend this company and Elevate Home Warranty.

I had a different plumber come out and try and clear a clogged drain and after many attempts he couldn’t do it. After calling drain surgeons, they fixed the issue right away. Fast service and quality work!!