DRG Mechanical Inc

I had another incident where the system was calling for heat but the blower wouldn't come on. I went to the unit and did not see anything in alarm on the Navien display screen. I went to the blower and flipped the switch on/off and the fan came on. I called DRG and they sent Mike, along with another tech, so asses the situation. After describing what had happened, and them doing some additional investigation, it was decided that the switch to the blower had some opportunity and it would be best to change it out. Mike went to the hardware store and picked up a new switch that he installed. He told me $206 before he went to pick up the switch. The system has been working fine since, and I don't expect to have any like occurrences.

With only 2 days before Christmas, I was sure I was going to be out of luck until next week or pay an emergency service fee for our furnace not working. But they were able to get me in today and came out within a couple hours of me calling! Ryan was able to resolve our issue promptly and got us back up and running again! Very reasonable priced too! Thank you!

DRG sent Michael to my home this morning to provide a furnace check-up. Plus, I told him about a problem I was having, where it would sometimes not start running when I manually raised the thermostat. And we are currently having subzero temperatures. He did a very thorough job! He explained that my burners were quite rusty, so he cleaned them well. He checked for a number of things, using his testing equipment, including gas pressure and carbon monoxide. He suggested I eventually someday change out a gas valve. I feel very fortunate that I got such a conscientious, pleasant technician to work on my furnace, which is real important stuff for a homeowner. Thanks DRG, and Michael!

Brian Meffert is always so professional and does excellent work! We needed his expertise and insight to determine if a floor vent could be moved during a floor refinishing project. His recommendation helped us resolve the questions we had to keep the project moving forward. Thank you, Brian and DRG!

Superb attention to detail during appointment setup, updates on status, technician bio, communication during the service call, after the service call follow-up. Fair and reasonable pricing, accommodating on short notice.