DryMaster Restoration

I had flooding in my basement due to a water main break, Steve was out to assess within hours of my reaching out. While I ultimately could not go with DryMaster due to my insurance company's vendor approval, I want to state that Steve was prompt, professional and just really nice! He was ready to get his team out the next morning for mitigation.

Steve and the team at DryMaster are truly dedicated to their customers. At 2 a.m. last night, my washing machine overflowed, causing water to spread everywhere—even into my duct system and flooding my basement. To my surprise, they arrived just two hours later and immediately started the cleanup. Their quick response blew me away. As a single mother with four kids, I was completely overwhelmed and had no idea what to do. They not only guided me through filing an insurance claim but also made sure I felt supported every step of the way. This was, by far, the best experience I’ve ever had with any company. Thank you so much, Steve and the entire DryMaster team—you turned a nightmare into a manageable situation, and I truly don’t know how to repay you!

WARNING, PLEASE READ This company deserves 0 stars and should not be in Business. My family and I were unfortunately victims of a house fire. We were displaced from our home and lost everything. We lost our dog to smoke inhalation and we were devastated but this was only the beginning of an already bad situation. when Steve from dry masters was referred to us, My wife and I, in our naivety agreed to have Steve and his people do the interior demo and put air scrubbers help with the smell. I wish we could of been of sound mind enough to research Drymasters. At first Steve seemed understanding and we thought everything was ok. So before the full demo started Steve and I did a walk through with my wife on video (since shes pregnant and cant inhale smoke) to see what we could salvageable. One

It took me a while because of family circumstances to write this review but, I do not recommended this company what so ever. I missed all of the true reviews and felt displeased. It took 2 months to remodel a bathroom that was caused by a small flood and during this time I was displaced with my family in a hotel for 2 months for a bathroom the size of a closet that took them a week to do so the time was dragged to there convenience. The amount of dust that filled my belongings from the work since it was not properly contained was something I had to encounter several times and disinfect on my own. The cleaning company did nothing but lightly clean and destroyed my guitars and also used my cleaning supplies and destroyed them. Now 4 months later the caulking for the bathroom is cracking, the

Excellent service, prompt work, very professional. I would recommend this company too everyone that need work done in their home.