Duncan Supply Company, Inc.

My experience with Duncan led me to Shortys HVAC supply in Indianapolis. They will sell you the parts you need.

I was trying to get an ignitor for my furnace. They said they only sell their parts to only professionals. I don’t get their intentions. This is the era of internet or online business. I could buy most of their products from any online business or any Grainger. If this is how they doing business, they must be doing wrong. They should open retail section right next the wholesale part just like car dealerships. Otherwise they will die down sooner or later. This is just my suggestion.

People be advised this place only will sell to service techs, I called to try and get a capacitor, the guy says what’s your account, I said I don’t have one, he said I can’t sell it too you, like I’m and underage kid trying to buy alcohol.

Excellent customer service. Fair pricing. Knowledgeable. They go out of their way to make my job easier. highly recommended.

This is the best supply house in the city!! The front desk employees are very knowledgeable in the Hvacr/Electrical field. Highly recommend location for your needs!