Dunn Lumber - Normandy Park

I'd like to comment on the positive service I received from Micky and Luis at the Normandy Park location earlier this week. I visited the showroom looking for a composite decking material that would accent some other areas on my property but wasn't sure which color/brand/style to go with. First Micky showed me the selection of products that were in stock and went over the differences between the textures and installation methods. We went through about 12-15 different ones to find the right accent material that would go with my design idea. Once we landed on the product she gave me the ticket and Juan came out to take care of my order. He confirmed the material before cutting the 20' sticks into 10' sections to be easier to transport. The whole transaction was smooth and a nice interacti

I have used Dunn lumber for most of my contracting needs and would like to recognize Richard for his professionalism and positive attitude. He went out of his way to help me find what I was looking for and I greatly appreciated his help. Two thumbs up Richard!

Dunn Lumber in Normandy Park has lots of products and lots of workers, but no one has any idea where anything is or the best ways to check out customers or even get things to people’s cars. We had 8 people trying to help us find, cut and purchase a small piece of lattice, and we were able to find it before anyone else. The customer service here is very strange and unhelpful.

I shop regularly at Dunn lumber as a contractor. But every time I have to come to Normandy park branch - is a sad day. Customer service is the worst. There are some sales people that will ignore you when you tell them “hi, how you doing?” And you will get a reply with bored face “what you need?” In my last visit I’ve asked if there’s 200 sq feet pack of trex hidden fasteners at the store, because there was none on the shelf. The dude told me it comes only in 500 sq feet and 200 don’t exist in nature. Yeah right, you sell them buddy. You just out of stock and don’t care much. But to be fair, I will gladly tell that yard people are great and always helping.

Dunn Lumber since 1907. It was written on the chair in the store. I came here for the first time and the blue and white buildings that look good impact, and impressive good. I came to check the material, color, price, etc. of the deck. I asked for a quote at the customer service counter. The price was a little higher than I expected, but it was kind and in stock, and I had what I was looking for. Raising the price of everything on average everywhere now. In that case, I would choose a place with good service.