DuPont Plumbing Inc

DuPont was a life saver when our water heater went out recently. We called in the morning and we had hot water by 4 PM! Cameron and Aidan were professional, courteous and quick, but thorough, when installing & removing our water heater. Cameron went above and beyond and reviewed our previous unit’s warranty info, which was a huge help. We also used them a few year ago (for a sump pump battery backup install) and will definitely use them again in the future!

Dupont Plumbing was a lifesaver! It was discovered that I had an underground water leak. Anthony came out and discussed all options with the best (and most logical) being replacing the original 100+ year old galvanized steel main with a new line. The severity of the leak required water to be shut off to the house until the repair was made. Under these conditions, Dupont made my work a priority on their schedule. Anthony and his crew were efficient, friendly, professional, and concerned about my situation. They took the path of least resistance doing the minimal amount of damage to landscaping to install the line. Good news - Water was restored to my house the same day of the job! I hope I never have to experience this again but if I do, DUPONT will 100% be the company I call. BONUS: after

They use high quality parts, don’t cut corners, and do what they say when they say it. I always think their rates are very fair and honest. DuPont still solders their copper joints like the old school way - most modern plumbers don’t. I’ll never use another plumber!

Awful, unprofessional business. Terrible at communication. They only answer the phone maybe 1 in 4 times during normal business hours. Flooded my home with concrete dust from having to dig up my floor. The dust even got up to my bedroom which is two floors above where they dug. The digging was done by two of their workers whose own colleagues said have "one brain cell between the two of them." Again, this is from their own co-workers. That is the level of care they have. The other plumbing company I hired to line my sewer at the same time immediately took photos of the scene when they walked in because they didn't want to be held liable for all the dust. Said they would never do a job that way. No precautions were taken for dust remediation and their "cleanup" after the fact was pitiful. I

This business is a joke. I had them come out for a possible plumbing leak in two locations and he "couldn't find anything". So with no resolution and a new hole in my wall, I was still charged over $200. I asked to speak with a manager and was never contacted back. The receptionist said they would refund me $50 and send out a "more experienced plumber" in which I declined and never received the refund. Very poor customer service.