Eagle Transfer Co

Eagle Transfer was contracted to deliver furniture for a local company. They have had my furniture for the past 22 days and will not return a call to schedule delivery. I have even offered to rent a uhaul truck and come pick it up which seemed appealing to them but still no call back. Seriously how are they in business? Or are they now closed and my pieces in a boarded up warehouse? Or still sitting in a trailer? It’s a mystery.

Eagle Transfer has had my item for going on two months and I can't get it delivered or get ahold of anyone to even go pick it up myself. The fact that Pottery Barn contracts with this company for their deliveries is shocking and disappointing, especially when they charge you for "white glove service" - not being able to get your item is white glove service!? I don't think I will ever purchase large items from Pottery Barn every again. This is a nightmare.

BEWARE!!! Do not use this company!!!!! I had some furniture delivered with them and this is what happened: 1) they dropped my brand new dresser, wrecking the side of it, but never said a word (I heard and saw them drop it), 2) cancelled on me TWO times after I had already cleared my work schedule, 3) forgot to book me on the schedule once, again after clearing my work schedule, 4) installed all of the furniture wrong, after I told the guys 2 times how I wanted it and where, 5) the guy putting the bed together talked very very loudly on the phone with his girlfriend while I while putting the furniture together (keep in mind I was obviously trying to work on my computer while they installed), 6) I keep trying to call them and their voicemail is full! I have had the most frustrating experienc

Refused delivery service paid "due to COVID". Taking advantage of pandemic to do less work. Got multiple confirmations service was white glove with precautions for COVID including survey of illness. Was supposed to do white glove delivery but just dropped box, might as well have had it shipped UPS. They could have assembled in the driveway if they were worried going into a house. They said they couldn't even take a box.

I had a delivery scheduled and then they never showed up or even called back to reschedule. I have called them every day for a week and still cannot get any information on getting my delivery rescheduled. Now they are not even picking up the phone. Completely garbage service.