Eastern Heat Pump

Bob, one of the gentleman who works at Eastern Heat Pump, had come to our home on behalf of Turn Cycle Solutions to evaluate a possible wine cellar solution. Ultimately, Turn Cycle suggested we work directly with Eastern Heat Pump team and provided a warm hand off email. After several emails and phone calls, I’ve observed Eastern Heat Pump inconsistently respond back to us offering to come start the work, but never provide a quote or put us on the schedule. I cannot speak to the quality of their work, since after several weeks of trying to engage with Bob and Corey, we’ve decided to go an alternate path, but did want to share our experience of inconsistent communication for anyone weary of this and on the market, hence the 3 star rating as I do not want to unfairly judge their work product

Good group of guys here Corey and Bob run a good operation. Installed a heat pump for us and we couldn’t be happier!