Edgewood Plumbing

Gino is about the most unprofessional trades worker one could imagine. He replaced a water heater in my apartment. Shows up unannounced, knocks like he's owed money and didn't introduce himself. He didn't close the valve on the old water heater after "emptying" it and dragged it through my home leaking water everywhere, instead of closing the valve and using a dolly. He installed a disconnect in a location that makes it almost impossible to use. He crushed the overflow pan installing the new water heater after I repeatedly offered help so that that very thing wouldn't happen. He used a sawzall to make an ugly crooked cut on an interior wall that was unnecessary and his solution to move the entire closet door was a dubious one, leaving holes on finished interior walls. Finally, they left pi

So I left a maintenance request through my property management portal on Sunday around noon. I got a text message from EW Plumbing the morning after, and gave them a call. They said "we will do our best to get somebody out there in the next few hours", because I had to be to work. Not 30 minutes later they knocked on my door and got to work. The plumber Will was very nice and quick to fix the issue, and also did the button up work that the last plumber forgot to do. Great company. Hope we get these guys the next time around (not hoping for plumbing problems though).

Had a large leak in my garage on New Year's Day at 7 pm with a house full of people for the holidays. Nightmare. I remembered Edgewood being recommended by a couple of friends in the past and gave them a call hoping that I could get someone out within 24 hours and dreading all the guests without water until I could get a plumber out. I was informed that Edgewood did indeed have a plumber on call, even on a holiday and that they would be out "soon." Soon turned out to be less than an hour! I'm going to say that again. I had a plumber standing in my garage on a holiday less than 1 hour after discovering the leak and well after normal business hours. Our plumber was Jesse who was incredibly professional and guided us through our options. Luckily it was a problem he was capable of fixing wit

Thank you, Lori and Vince! Quick response. Professional behavior, appearance and vehicle. I dont like people I dont know in my home (like most of us). Vince, you are welcome in my home anytime. Thank you for your prompt service, explanation of the problem we were having along with a couple easy tips to ensure we don't have the same issue moving forward. If we have any issues in the future, we will only call Edgewood.

After living here for a year, I finally needed a plumber. I did a lot of research and came up with Edgewood Plumbing. Best decision ever! Friendly, professional and reasonably priced. Vince was right on time and kept me informed of everything he was doing. He let me know pricing along the way so there were no surprises. What a good experience for me.