E&J Appliance Service Company

We have relied on E&J for help with our appliances a few years back, and it had been positive, so we were confident in calling them again when we needed diagnosis/repair of our 21-year-old washing machine. Santiago showed up right on time, looking clean and neat and professional. He quickly ran through a few steps leading to his confirmation of the diagnosis. He then spent some time researching, and ultimately confirmed that parts are no longer available for this model (something which I independently verified later). Rather than leave me hanging, he answered a few questions I had regarding his experience with other brands, and his responses matched exactly what a different trusted appliance repair professional had shared with us several years ago. While we did need to replace the washing

E & J is highly recommended on NextDoor neighborhood app , and we see why. Was surprised that the owner/founder of the company Ernie, answered the phone. Thank you for your time and expertise helping to diagnose the likely issue with our 15 yr-old LG fridge, researching if parts were still available, running through scenarios of what likely would happen if we repaired it, and, rather than making a dollar yourself, recommending what you knew would be best and most cost-effective for us in the long run (not repairing it). Thank you for your patience when we called back asking even more questions, lol. Huge help, great experience.

E&J Appliance Service Company was amazing, and Alan especially deserves recognition. I put in a request for an upstream ice maker that makes Sonic-style ice. Alan was upfront that he wasn’t sure he could help, and he clearly explained that small appliance companies often don’t make replacement parts for these machines. Even knowing there was no guarantee, he came out after work just to take a look because he knew how much it meant to me. He asked if he could take it home to dig into it further, and I trusted him completely. I’m so glad I did. He fixed it. I have my ice back! He charged a very fair rate, set realistic expectations from the start, and still managed to come through. That combination of honesty, effort, and skill is rare. Thank you, Alan, for going above and beyond. Truly a

Brad fixed our wash machine. He was able to fit us in last minute. He was super kind and helpful! We will definitely be using E&J appliance company again when we need it. I highly recommend them!

Jason was excellent to work with. I truly appreciated his clear communication and diligence in getting my refrigerator working again. He was both professional and personable throughout the entire process.